Frequently Asked Questions
Everything you need to know about your next Adornmonde piece.
What materials are used in Adornmonde jewelry?
Our collections are primarily crafted from high-quality 925 sterling silver, brass, and stainless steel, featuring 14kt or 18kt gold plating. We use AAA-grade cubic zirconia and semi-precious stones to ensure a luxury aesthetic at an accessible price point.
How should I care for my jewelry to prevent tarnishing?
To maintain the luster of your pieces, avoid contact with water, perfumes, and lotions. We recommend storing your jewelry in its original Adornmonde pouch and wiping it with a soft, dry cloth after each wear.
How long does shipping take and do you ship internationally?
Yes, we ship worldwide. Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 14-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
Are your pieces hypoallergenic?
Most of our jewelry is nickel-free and lead-free, making it suitable for those with sensitive skin. Please check the specific product description for detailed material compositions.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.